Skip to main content

How do I pause a subscription?

Information on whether you can pause subscriptions

Written by Georgia

Subscriptions can be paused at any point from your account page. However, any paid orders that are being prepared will not be cancelled - if you would like to cancel a paid order please get in touch with us at hello@planty.uk and we'll see what we can do!

To pause your subscription box:
​
1. Create an account using your email here or log in at planty.uk
2. Go to your subscription: https://planty.uk/account/subscriptions and select your active subscription
3. Click "Manage" on the top-right corner
4. Select "Pause Subscription"

You can resume your subscription at any point from the main subscription page by clicking on "Resume"

Did this answer your question?