Subscriptions can be cancelled at any point from your account page. However, any paid orders that are being prepared will not be cancelled - if you would like to cancel a paid order please get in touch with us at hello@planty.uk and we'll see what we can do!
To cancel your subscription:
1. Create an account using your email or login at planty.uk
2. Go to your subscription: https://planty.uk/account/subscriptions and select your active subscription
3. Select "Manage" on the top-right corner and then “Cancel Subscription”
Subscription Flexibility Options
If you'd prefer not to cancel your subscription entirely, Planty allows you to pause your subscription after an order. This feature lets you resume deliveries only when needed, offering a more flexible way to manage your subscription.