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Why are my funds showing in Earn instead of my wallet?

Your Plasma One account has two balances: Cash (for spending) and Earn (which grows over time but can't be spent directly yet).

To move funds from Earn to Cash:

  1. From the home screen, tap Earn

  2. Tap Move to Cash

  3. Enter the amount you want to move

  4. Allow a few minutes for the balance to update

Once the funds are in Cash, your card will work normally.

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