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Can I update my personal details?

Personal details, including the ones listed below, can't be updated once you're verified. This applies whether you contact support or attempt to change them in the app.

  • Cardholder name

  • Email address

  • Phone number

  • Resident address

When we roll out this functionality, you will be notified directly in the app.


My name looks wrong on my card

Reach out to support who will be happy to review your request and update your name if appropriate.

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