Data Changes: Update and modify crucial details like:
Name Change Instructions
Log in to your account.
Navigate to the top left corner and click on the tree dots.
Select [My Profile].
Input the new name you wish to use on your profile.
Click on the [Submit] button to update your information.
You will receive a confirmation message once the change is complete -
Email Change Instructions
For security reasons, any modifications to your email address must be requested through our Customer Experience Team. This ensures proper verification and safeguards your account information.
Password Change Instructions
Log in to your account.
Navigate to the top left corner and click on the tree dots.
Select [My Profile].
Input the current password in the first field.
Then, your new password you wish to use on your profile.
Click on the [Submit] button to update your information.
You will receive a confirmation message once the change is complete -
Country Change Instructions
Log in to your account.
Navigate to the top left corner and click on the tree dots.
Select [My Profile].
Change the country you wish to use on your profile from the dropdown menu.
Click on the [Submit] button to update your information.
You will receive a confirmation message once the change is complete -
For full compliance with our KYC/AML regulations, our experts may request further details. You may need to complete our Verification Typeform, providing the necessary information and documents. Your cooperation is appreciated in ensuring the security and integrity of our platform.