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Neobanking: Steps for Individual Verification (KYC)
Neobanking: Steps for Individual Verification (KYC)

The complete guide for the individual onboarding process.

Updated over 5 months ago

Step 1: ID Verification

Select the country and submit a valid government-issued ID-Card or Passport.

Step 2: Proof of Residence

Upload your document for proof of your current residential address - the same way you uploaded your ID document.

While taking pictures, please note that:

  • The text on the document is readable.

  • All edges of the document are visible within the photo frame.

  • For documents with multiple pages or sides, photograph all pages/sides completely.

Before proceeding with our Liveness Check, note that you can press “Continue on your phone” to switch to mobile using a QR code or a link, if necessary.

Step 3: Selfie

The selfie is used to confirm your physical presence and match it with the ID document provided. Make sure that your face remains visible within the frame and take a clear, unobstructed selfie while holding your ID document next to your face for comparison.

Step 4: Second Selfie

To verify your identity as a living person, you will need to take a second selfie. Ensure your face is well-positioned within the frame before starting the recording. Once ready, tap the "Record" button and articulate the digits displayed on the screen. Conclude the recording by tapping "Stop" when you've finished speaking.

Step 5: Questionnaire

The questionnaire helps assess the client's risk profile, financial objectives, and compliance with regulatory requirements. You should provide additional information related to your financial activities and background. The questionnaire may cover topics such as source of funds, investment experience, risk tolerance, and financial goals.

That's all. Time to enjoy!

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