[Recommended] Cancel through the app**:
The easiest & fastest way to cancel is inside the Playbook app.
Navigate to the Profile tab
Select Manage in the Subscription section
Select Cancel Subscription
Complete the cancellation process
Please wait for a confirmation message
** Make sure you are using the latest version of the application.
See our detailed walkthrough with visuals here.
Cancel through the web:
Navigate to Playbook User Portal
IMPORTANT: Login with the same email or Facebook account that you used to purchase the subscription
Navigate to Subscription section
Select Manage
Select Cancel Subscription
Finish the cancellation process on screen
Please wait for a confirmation message
See our detailed walkthrough with visuals here
[iOS] If you purchased using in-app purchase on iPhone:
Open App Store app on your iOS device
Tap on your avatar in the top right-hand corner
Tap on Subscriptions
Tap on Playbook subscription
Tap Cancel.
See our detailed walkthrough with visuals here.
[Android] If you purchased using in-app purchase on Android:
Open your Google Play app
Choose Subscriptions from the menu
Choose Playbook from the list
Cancel
See our detailed walkthrough with visuals here
If you are unable to cancel your subscription, please contact us at support@playbookapp.io