Through the web
Go to my.playbookapp.io/login and sign in with your email.
Enter the confirmation code sent to your inbox.
Under the Subscription section, select your preferred plan (monthly or annual).
Tap Buy and verify the transaction to complete the renewal.
Through the app
Open the Playbook app and sign in with your email.
Enter your confirmation code.
Go to the Discover section and navigate to the Profile tab.
Scroll to Settings > Subscription and tap Renew.
Make sure your subscription is inactive or expired, then select Subscribe Now.
Choose your plan, apply a discount code if you have one, and tap Pay.
Switching from Monthly to Annual Subscription
To upgrade from a monthly plan to an annual subscription:
Log in to your account dashboard and navigate to the Subscription section.
Select the yearly plan to upgrade. The annual charge will be prorated to account for any portion of the current month you’ve already paid.
Switching from Annual to Monthly Subscription
To switch from an annual subscription to a monthly plan:
At the End of Your Annual Plan: Wait for your current annual plan to reach the end of its billing period. Once it ends, you can purchase the monthly plan through the creator’s checkout page. This will update your billing frequency to monthly.
During the Subscription Period: Renew your subscription using the monthly checkout link provided by Playbook. This will transition your billing cadence to monthly. Ensure you use the same email address tied to your current subscription to avoid creating a new account.
After a 7-Day Free Trial: If you are on a 7-day free trial and initially selected an annual plan, you can cancel the trial before it converts to the annual subscription. Then, resubscribe and select the monthly plan. Note that resubscribing immediately may start the monthly plan as a paid subscription without another free trial.
Managing Subscriptions During Trials
Annual Trial to Monthly Plan: You cannot schedule a downgrade from an annual trial to a monthly plan during the trial period. After the trial ends, navigate to the creator’s checkout page and select the monthly plan to start billing monthly.
Canceling During Trial: Cancel the trial before it converts to an annual plan, then resubscribe to select the monthly plan.
Billing and Proration Details
When upgrading from a monthly plan to an annual plan, the system may prorate charges to align with the yearly price. For example, if you’ve already paid for part of the month, the remaining amount will be adjusted accordingly.
Note that some pricing options, such as $5.77/month, represent the per-month breakdown of a discounted annual subscription and are not standalone monthly plans.
Account Continuity and History Preservation
Your workout history and account data are tied to your account credentials, not to a specific subscription plan. As long as you log in with the same email address, your history will remain intact when switching between plans or canceling and resubscribing.
Limitations on Pausing Subscriptions
Playbook does not allow subscriptions to be paused and resumed. If you only need access during certain periods, you can subscribe to a monthly plan, cancel when you don’t need access, and resubscribe later. Note that canceling and resubscribing will reset any progress tracking.
Still need help? Email us at support@playbookapp.io