This is almost always caused by logging in with a different email address than the one used to purchase the subscription.
Log out of the app completely.
Log back in using the exact email address linked to your subscription purchase.
If your subscription still shows as Inactive, go to Profile > Settings > Subscription and tap Refresh.
Note: If you're still having trouble, email our team with a screenshot of your purchase confirmation and we'll sort it out.
Still need help? Email us at support@playbookapp.io