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Can't Log In on My Other Device

Having trouble signing in on a second phone or tablet?

Written by Jordan Blake

If you can log in on one device but not another, try the following:

  • Make sure you're using the same email address on both devices.

  • Check your internet connection on the device that's having trouble.

  • Request a fresh confirmation code — old codes expire quickly.

  • Update the Playbook app to the latest version on the device with the issue.

Note: Logging in with a different email address on the second device will create a new account without an active subscription.

Still need help? Email us at support@playbookapp.io

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