Log in to the Playbook app.
Navigate to the Profile tab.
Tap Manage in the Subscription Plan section.
Select Cancel Subscription.
Confirm the cancellation and wait for the success message.
Important: Your subscription will stop renewing automatically. You'll still have access to all content until the end of your current billing period.
Troubleshooting Common Issues
If you encounter issues with the in-app cancellation process, such as a non-functional cancel button, or if your subscription was purchased through Apple, follow these steps:
For Apple Purchases:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID banner (shows your name and Apple ID details).
Select "Subscriptions."
Choose "Playbook" and tap "Cancel Subscription." Note: Refunds for Apple purchases must be requested through Apple’s refund process.
Refund Policy
Refunds are not issued if the refund request is made more than 7 days after the charge. For subscriptions purchased through Apple, refund requests must be submitted via Apple’s refund process.
Resubscribing After Cancellation
If you decide to resubscribe after canceling, simply open the app, navigate to the subscription section, and add a payment method to restart your subscription.
Still need help? Email us at support@playbookapp.io