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QR Code Not Working

Can't scan the Cast2Web QR code? Here's what to try.

Written by Jordan Blake

If the QR code on cast.playbookapp.io isn't scanning properly, try the following:

  • Make sure your phone's camera has permission to access the camera.

  • Increase the brightness on your laptop screen.

  • Hold your phone steady and at the recommended distance.

  • Refresh the cast.playbookapp.io page to generate a fresh QR code.

  • Restart the QR code scanner in the Playbook app and try again.

Still need help? Email us at support@playbookapp.io

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