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How to Create and Use Waivers

Learn how to create, manage, and assign waivers in Playbypoint. Waivers help ensure participants acknowledge important policies before engaging in activities or reservations.

Updated over 7 months ago

Overview

Waivers are essential for obtaining consent from participants regarding liability, facility rules, or membership agreements. Playbypoint allows you to create digital waivers, assign them to activities or reservations, and track participant agreements efficiently.

Enable Waivers

  1. Before creating waivers, ensure they are enabled on your account.

  • Navigate to Facility rules under settings

2. Enable the Active Waivers rules


How to Create a Waiver

  1. Navigate to Waiver Settings

  • Under settings select Waivers

2. Create a New Waiver

  • Click Add New Waiver

  • In the window that appears:

    • Enter a title (e.g., “General Liability Waiver”).​

    • Add the waiver text, ensuring it clearly states the terms and conditions.​

🚨Important🚨
Playbypoint recommends consulting an attorney or your insurance provider to draft waivers tailored to your club's specific needs, and will not provide waivers on behalf of clubs.

3. Category

Categories allow you to set when the waiver will be displayed and need to be accepted.

  • Children's Waiver - Allows parents or guardians to agree to the terms for their child's participation.

  • Membership Start Waiver - Appears before completing a membership purchase.

  • Booking Waiver - Appears immediately after clicking "Book Now" to begin the booking process.

💡TIP💡
Booking waivers can be set as a one-time or every-time agreement in advanced settings, under Reservation Rules.

  • Program Waiver - Appears immediately after selecting a program to join or enroll. Can be assigned as a one-time or every-time agreement per program.

  • Facility Start Waiver - Appears when a player first joins a facility as a one-time agreement.


How to Assign a Waiver

After creating a waiver, it needs to be assigned to a specific action or program:

For Booking Waiver

  • Go to your advanced settings, and search for reservation rules.

  • Under booking waiver type - select when you'd like the booking waiver to appear.

For Program Waivers

  • Under the programs in the admin dashboard edit an existing or create a program and navigate to the Waivers Section.

  • Select the waiver and how often the player needs to accept the waiver.


FAQS

What happens if a participant does not sign the waiver? If a waiver is set as required, users will not be able to complete their booking until they sign it.​

Can I have multiple waivers for different activities? Yes, you can create and assign different waivers to different activities or user groups.​

How do I track who has signed a waiver? Navigating to the players profile and checking under the waivers section of their account.

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