Clearing the Facebook app’s cache or data can sometimes fix software issues, such as crashes or loading errors.
Please note that you may need to log in again afterward, so make sure you know your Facebook login information before proceeding. Your game data, personal account data, photos, and posts will not be affected.
Android Instructions
Tip:Different versions of Android and device manufacturers may place these settings in slightly different locations. If you don’t see the exact options below, try searching online for instructions specific to your device model. |
From any Home screen tap the Apps icon.
Tap Settings
Tap Apps
Tap Facebook in the list, or if it was preinstalled tap More > Show system apps to display preinstalled apps
Tap Storage
Tap Clear data and then tap OK
Tap Clear Cache
iOS Instructions
Open the Facebook app on your iOS device.
Tap the More button at the bottom
Tap Settings
Tap Account Settings
Tap Browser
Tap Clear Data