Orders are usually delivered instantly, but in some cases, they may take a little longer to appear.
When this happens, it means your purchase is still being processed. There’s no need to buy the same pack again — it should arrive shortly!
If you believe there was an error with your purchase being credited, please contact us and include a copy of your purchase receipt so we can investigate the issue.
You can find your purchase receipts through the Purchase History section of your iTunes, Google Play, or Facebook account.
Locating Your Receipt
iTunes (Apple):
Refer to the official Apple Support article here:
👉 Apple – View Your Purchase History
Google Play:
Refer to the official Google Support article here:
👉 Google – Find Your Receipt
Facebook:
Refer to the official Facebook Help Center article here:
👉 Facebook – Find Your Purchase History