How To Request a VIP Match
Reach out to our Customer Support team here by creating a new chat, or directly to our VIP Team on Telegram @Bluff_Customer_Supportbot or through the Live chat on the site.
Tell the team you’d like to request a VIP Match and provide your proof documents.
Our team will review your documentation and get back to you within 1-2 business days.
Typical Processing Time for VIP Transfer Requests and Status Match Reviews at Bluff
Bluff offers VIP services, including transfer requests and status match reviews, to enhance the experience of its valued customers. Below is an overview of the typical processing times for these requests.
VIP Transfer Requests
VIP transfer requests are handled by Bluff's dedicated VIP team. Once you submit your request, it is reviewed, and a decision is typically provided within 1-2 business days. This timeline ensures that your request is processed efficiently while allowing for thorough review.
VIP Status Match Reviews
For VIP status match reviews, the process involves forwarding your information to the VIP team for evaluation. While there is no guaranteed exact time frame and reviews usually happen in a few hours, we may go through high volume periods where reviews can take 1-2 business days. This allows the team to carefully assess your eligibility and provide a decision promptly. By maintaining these timelines, Bluff ensures a balance between efficiency and the quality of service provided to its VIP customers.
What is VIP Matching Status?
At Bluff, we know many players are already VIPs at other casinos. Our VIP Matching Status allows you to bring your existing VIP status over to Bluff. If approved, you’ll start at a provisional tier and enjoy an introductory period without needing to climb through the program from scratch.
This means you can fast-track your way into the Bluff VIP Program, but you’ll still need to meet our introductory requirements to keep your status long-term.
What Proof Do We Need?
The player must provide the following information:
Lifetime wager screenshots
Last 1 months of deposit/withdrawals history
Date of account creation
Proof must clearly show:
Casino name
Your player username
Your VIP tier/level
A visible date (where possible)
Unedited and easy to read information
Ready to dive into Bluff and become a VIP player? Apply now and kick off your new adventure! 🥳