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Bluff- Help Center

Play Bold. Stay in Control.

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Written by Andrej Ivanov

At Bluff, we believe the best gaming experience is one where players remain in control of their decisions, spending, and time. Our platform is designed for entertainment, competition, and enjoyment, not as a source of income or a solution to financial challenges.

Responsible Play is a core part of the Bluff experience. While we are committed to offering exciting casino and sportsbook products, we are equally committed to helping players maintain healthy gaming habits and make informed decisions about their activity.


What Bluff Is

Bluff is an online gambling platform offering casino games and sports betting played with real money using cryptocurrency.

Our products are intended for entertainment purposes only. Gambling should never be viewed as a way to make money, earn an income, or solve financial problems.

All gambling involves risk, and outcomes are determined by chance. No strategy can guarantee winnings, and over time, the house has an edge. You should only gamble with money you can afford to lose.

You must be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher), to create an account or place bets on Bluff.


Our Commitment

We want Bluff to be a safe and enjoyable place to play. To help players stay in control, we provide tools that allow you to:

  • Take a temporary break from gambling

  • Self-exclude from the platform

  • Permanently close your account

Using any responsible gambling tool will never affect your standing with Bluff, and you will not be penalized for choosing to use them.


Know the Signs

Gambling may become a problem when it stops being enjoyable and begins affecting other areas of life.

Common warning signs include:

  • Spending more money or time than you intended

  • Chasing losses in an attempt to recover money

  • Borrowing money or selling possessions to continue gambling

  • Missing bills or financial obligations because of gambling

  • Hiding or lying about gambling activity

  • Gambling to escape stress, anxiety, boredom, or low mood

  • Neglecting work, studies, family responsibilities, or personal wellbeing

If any of these signs sound familiar, we encourage you to use the tools and support resources listed below.


Protecting People Under 18

Gambling on Bluff is strictly restricted to adults aged 18 or older, or the legal gambling age in their jurisdiction, whichever is higher. We conduct age and identity verification checks as part of our compliance procedures.

If you share devices with minors, we recommend using parental controls and website-blocking software to prevent access to gambling platforms.


Tips for Staying in Control

Responsible gambling starts with setting clear boundaries.

We recommend that players:

  • Set a budget before playing and stick to it

  • Treat gambling expenses as entertainment costs, not investments

  • Avoid chasing losses

  • Take regular breaks during gaming sessions

  • Avoid gambling when stressed, upset, tired, or under the influence of alcohol or other substances

  • Never use money intended for rent, bills, food, or essential living expenses


The Bluff Balance Check

Before every deposit, we encourage players to complete the Bluff Balance Check:

B — Budget

Only deposit money specifically allocated for entertainment.

L — Limits

Decide in advance how much time and money you are prepared to spend.

U — Understanding

Remember that every game carries risk and outcomes can never be guaranteed.

F — Fun

Gaming should remain enjoyable. If it begins causing frustration, stress, or pressure, consider taking a break.

F — Focus

Avoid gambling when tired, emotional, under financial pressure, or under the influence of alcohol or substances.

This simple self-assessment can help you make informed decisions before gambling.


A Message From Bluff

At Bluff, success is not measured by how long someone plays or how much they spend.

A successful gaming experience is one where players remain informed, in control, and able to enjoy our platform responsibly.

We encourage every member of our community to play with awareness, play within their means, and seek support whenever needed.

Play Bold. Stay in Control. That's the Bluff way.


Licensing & Operator Information

Bluff is licensed and regulated by the Anjouan Gaming Board (Union of the Comoros) under Licence No. ALSI-202506028-FI1, held by Wink Wink Ltd.

Card transactions on Bluff are processed by Tharpo Limited, 2 Pygmalionos Street, 2122 Nicosia, Cyprus, as the contracting entity responsible for all card payments.

18+ | Please Gamble Responsibly

Tools to Stay in Control

Take control of your gambling activity with tools designed to help you manage your spending, take breaks when needed, and make informed decisions about your play.


Time-Out (Cool-Off Period)

A time-out temporarily restricts access to gambling activities on your account.

Available periods include:

  • 24 hours

  • 7 days

  • 30 days

  • 3 months

During a time-out period, you will not be able to place bets or participate in gambling activities.


Self-Exclusion

Self-exclusion is intended for players who wish to stop gambling for a 6-month period or permanently.

During a self-exclusion period:

  • Your account will be locked from gambling activity

  • You will be removed from marketing and promotional communications

  • The exclusion cannot be reversed before the selected period ends

  • We will take reasonable steps to identify and close any new accounts created during the exclusion period

How Self-Exclusion Works

If you wish to self-exclude:

  1. Specify whether you would like a 6-month or permanent exclusion.

  2. Our team will apply the restriction and lock your account for the selected period.

  3. You will no longer receive promotional or marketing communications.

  4. If funds remain in your account, you may contact support to arrange a withdrawal, subject to standard verification requirements.

For maximum effectiveness, we also recommend self-excluding from any other gambling services you use.

You may also consider installing gambling-blocking software such as:

  • Gamban

  • GAMSTOP (United Kingdom)

  • BetBlocker

These tools can help restrict access to gambling websites across your devices.


Account Closure

If you wish to stop using Bluff permanently, you may request the closure of your account by contacting support.

Important Rule

To ensure self-exclusion remains an effective player protection measure, active self-exclusions cannot be cancelled, reversed, or shortened under any circumstances.


Get Free, Confidential Help

If gambling is affecting you or someone you know, professional support is available. These organizations offer free and confidential assistance.

National Problem Gambling Helpline (United States)

Call or text: 1-800-MY-RESET (1-800-522-4700)
Available 24/7

GamCare (United Kingdom)

Free helpline: 0808 8020 133

GambleAware (United Kingdom)

Information, self-assessment tools, and treatment referrals.

Gambling Therapy (Global)

Free online support, resources, and multilingual live chat.

Gamblers Anonymous (Global)

Peer-support meetings and recovery programs.

If you are outside these regions, please contact your local public health authority or national problem gambling service for assistance.

If you or someone else is in immediate danger, contact your local emergency services immediately.


Contact Us

To activate any responsible gambling tool, please contact our support team at support@bluff.com.

Our support team is available to help you:

  • Request a time-out

  • Self-exclude your account

  • Permanently close your account

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