Geo Location assistance

When you're having issues with geo location

J
Written by Jason
Updated over a week ago

Certain states require that you share your Geo-Location so they can verify you are in a legal wagering state. If you already have Location Services enabled, you may be asked to allow PlayUp to view your location, and you must ALLOW in order to be able to wager.

If you have Location Services blocked or disabled, you will need to reset your location settings to allow PlayUp to detect your location.

iPhone / iPad

Android Phones

1. From the home screen of your phone, access the Settings app

2. Access the Location settings. The exact location will vary by model, but generally, it will be in or near the Privacy or Security settings

3. Verify Location Services are enabled. Enable it if not.

4. Be sure that the Location Mode/Type/Method is set to either High Accuracy or GPS, Wifi, Towers (depending on model.)

5. Exit Settings and open the Chrome browser.

6. In the Chrome browser, press the Settings button (top right)

7. Settings > Site Settings > Location

8. Select playup.com from the blocked list

9. Press CLEAR and RESET

Mac Desktops / Laptops

Windows Desktops / Laptops

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