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How do I verify my identity?

Verify ID

Updated over a year ago

What do I need to verify my account?

Verify in the App

Verifying your account with PLAYWEST is an easy process. If you go to “My Account” and the Profile”. Then you will see the verification process and just follow the steps.

Verify in Webpage

Click “Verify” which is located next to you “Pending” as the top righ of the homepage and then just follow the steps.

Unable to verify account online?

If you’re unable to verify your account online then please email; scanned copies or a clear photo of 1 primary photographic form of ID and 1 secondary form of ID. support@playwestbet.com

Accepted Documents Primary ID

After creating your account, you will need to verify your identity before you are able to withdraw any funds. Identity documents we allow for verification are:

· Australian driver's license

· Medicare card

· Proof of age card

· Australian electoral roll

· New Zealand driver's license

· Centrelink card

Accepted Secondary ID

· Telephone bills

· Water bill

· Electricity/Gas bill

· Council rates notice

· Bank statement

If you are having issues verifying your documents, please Live Chat with us or email support@playwestbet.com

Bet Responsibly.

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