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How do I make a deposit into my account?

Methods to deposit into account

Updated over a year ago

To make a deposit into your account, click on the drop-down menu where your balance is and select the deposit button. From there, you will be able to select which method of deposit you wish to use.

Debit Card

To deposit funds to your account using a debit card, select the Debit Card option. To use any cards you have previously added to your account, select from the card drop down box and choose the relevant card.

Once you have selected the card, input your deposit amount (minimum amount is $10) and click deposit.

If you don’t have any linked cards on your account, you will need to select the Add Card option – this will take you to a new screen to add in your card details. Once all details have been entered correctly, you will be able to enter a deposit amount and deposit the money directly into your account.

Once the process is complete, you should see the added balance on your account.

Please note, the bank account you are transferring the funds from MUST be in the registered account holder’s name.

PayID

PayID is a fast and secure way for you to deposit funds into your account. To generate your unique PayID, you are required to follow the below steps:

  1. In the PlayWest app or webpage, navigate to your balance, click on your balance then below click on Deposit.

  2. Displayed will be Debit Card or PayID

  3. Click the PayID, if you have not used PayID before you will be required to generate your unique PayID for your PlayWest account, which will remain the same going forward.

  4. You will then need to click on Copy, to copy your unique PlayWest PayID email.

  5. Once received and copied your PayID you will need to log into your online banking and select the pay anyone via PayID / Email (this will vary between institutions).

  6. Paste the PlayWest PayID into the relevant field, followed by the amount you would like to deposit and confirm.

  7. Funds are transferred instantly, however, first-time deposits may need to be verified by your bank and take a little more time (up to 24 hours).

Please note, the bank account you are transferring the funds from MUST be in the registered account holder’s name.

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