The SNAP app is available for the majority of both iOS and Android devices. Once the app data has been processed on our cloud platform, you can access your 3D models and property measurements on the web, from both mobile & desktop devices, using Chrome, Firefox, and Microsoft Edge browsers.

Sometimes you may have a compatible device and still struggle to upload your project. Try checking your internet connection, or, if that doesn't work, restart or redownload the app and relaunch your project.

Compatible Devices

Android Devices

https://developers.google.com/ar/discover/supported-devices#android_play

  • Known Exceptions:

    • Moto G Stylus 5G is currently unsupported

      • The AR camera module fails to save data correctly preventing photos from being properly displayed

iOS Devices

iPhone

  • iPhone 13 Pro Max

  • iPhone 13 Pro

  • iPhone 13

  • iPhone 13 mini

  • iPhone 12 Pro Max

  • iPhone 12 Pro

  • iPhone 12

  • iPhone 12 mini

  • iPhone 11 Pro Max

  • iPhone 11 Pro

  • iPhone 11

  • iPhone XS Max | iPhone TenS Max

  • iPhone XS | iPhone TenS

  • iPhone XR | iPhone TenR

  • iPhone X

  • iPhone 8

  • iPhone 8 Plus

  • iPhone 7

  • iPhone 7 Plus

  • iPhone 6s

  • iPhone 6s Plus

  • iPhone SE

iPad

  • iPad Pro 12.9-inch 5th generation

  • iPad Pro 12.9-inch 4th generation

  • iPad Pro 12.9-inch 3rd generation

  • iPad Pro 12.9-inch 2nd generation

  • iPad Pro 12.9-inch 1st generation

  • iPad Pro 11-inch 3rd generation

  • iPad Pro 11-inch 2nd generation

  • iPad Pro 11-inch 1st generation

  • iPad Pro 10.5-inch

  • iPad Pro 9.7-inch

  • iPad Air 4

  • iPad Air 3

  • iPad mini 6

  • iPad mini 5

  • iPad 10.2 (2021)

  • iPad 10.2-inch (2020)

  • iPad 10.2-inch (2019)

  • iPad 2019

  • iPad 2018

  • iPad 2017

iPod touch

  • iPod touch 7th generation

iOS devices that DON'T support ARKIT or Plnar Snap

  • iPhone 6 Plus

  • iPhone 6

  • iPhone 5s

  • iPad Air 2

  • iPad mini 4th generation

  • iPod touch 6th generation

What can I do if I don't have a compatible device?

Check out this article

Do you have more questions regarding the SNAP App? Check out the answers to the most FAQ about the app in our learning center here.

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