The SNAP app is available for the majority of both iOS and Android devices. Once the app data has been processed on our cloud platform, you can access your 3D models and property measurements on the web, from both mobile & desktop devices, using Chrome, Firefox, and Microsoft Edge browsers.

Sometimes you may have a compatible device and still struggle to upload your project. Try checking your internet connection, or, if that doesn't work, restart or redownload the app and relaunch your project.

Compatible Devices

Android Devices (too many to list)

iOS Devices


  • iPhone 12 Pro

  • iPhone 12 Pro Max

  • iPhone 12 mini

  • iPhone 12

  • iPhone 11 Pro

  • iPhone 11 Pro Max

  • iPhone 11

  • iPhone XSiPhone ten s

  • iPhone XS MaxiPhone ten s Max

  • iPhone XRiPhone ten r

  • iPhone X

  • iPhone 8

  • iPhone 8 Plus

  • iPhone 7

  • iPhone 7 Plus

  • iPhone 6s

  • iPhone 6s Plus

  • iPhone SE


  • iPad Pro
    (all models)

  • iPad Air
    (4th generation)

  • iPad Air
    (3rd generation)

  • iPad
    (5th generation or later)

  • iPad mini
    (5th generation)

iPod touch

  • iPod touch 7th generation

What can I do if I don't have a compatible device?

Check out this article

Do you have more questions regarding the SNAP App? Check out the answers to the most FAQ about the app in our learning center here.

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