Pre-release: This feature is coming soon but has not been released yet.
Overview
The customer exemptions feature allows you to specify certain customers in your store that will be exempt from all checkout rules. During checkout, if a user enters an email or phone number that is associated with an exempted customer, then the checkout rules will not be applied. This means that customers do not need to be logged in for the exemptions to work.
Adding Customer Exemptions
Navigate to the customer exemptions page of the app:
Click either of the Add customers buttons to open the customer selection modal and check the boxes next to the customers you want to exempt.
After you have selected the customers you want to exempt, click the Add button at the bottom of the modal, and then click either of the Save buttons to apply your changes.
Removing Customer Exemptions
Navigate to the customer exemptions page of the app and check the boxes next to the customers you wish to delete.
Click the Remove customer(s) button at the top of the list.
When the confirmation modal pops up, click Remove to confirm your decision.
Click either of the two Save buttons to apply your changes.
Limitations
This feature is only available on the Advanced plan level.
A maximum of 5000 customer exemptions can be added per store.