Skip to main content
All CollectionsGetting Started
Multi-Language Support
Multi-Language Support

Describes the process for setting different checkout messages based on the customer's language.

S
Written by Support
Updated over a month ago

This feature is only available on the Pro plan.

Overview

For stores that support multiple languages, custom checkout messages can be set for each language. The following steps describe the process for setting up these language-specific checkout messages.

  1. First, open the ZIP Lock app, navigate to the Plans page, and confirm that you are subscribed to the Pro plan.

  2. Next, confirm that your store is set up to support multiple languages. The ZIP Lock app will only let you set checkout messages for languages that have been added to your store.

    1. Navigate to your store's settings and click on Languages. You should see settings that look similar to the following:

    2. The settings confirm that three languages have been added to this store: English, Italian, and Spanish.

  3. Open the ZIP Lock app and navigate to the Checkout Messages page.

  4. You should see a language dropdown at the top of the page:

  5. To set the checkout messages for the Italian language, click on the language dropdown and select Italian.

  6. In the ZIP Code Error section, replace the English error heading and body content with the Italian equivalent:

  7. Scroll down and repeat step 5 for the Province Error section.

  8. Click Save to save your changes.

Additional Information

  • The list of product titles contained in the error message is pulled from the Shopify checkout data. This means that the product titles will match those that the customer sees in their cart and checkout. Thus, any product data translations you have configured in your store will be reflected in the checkout messages automatically.

Did this answer your question?