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Blocked Checkouts

An overview of the blocked checkouts feature.

S
Written by Support
Updated over 8 months ago

Each time the app blocks a customer from placing an order, it logs the event and records useful data, including:

  • Date and time

  • Cart line items

  • Shipping address ZIP code

  • Shipping address state

  • Shipping address country

We refer to these logged events as “blocked checkouts”, and they can be viewed at any time by navigating to the “Blocked checkouts” link in the app’s navigation menu.

On the “Blocked checkouts” page (shown below), you can filter, sort, and review all blocked checkouts created by the app.

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