Privacy Policy
Last Updated: 3/14/2024
This privacy notice for Plug Digital Inc. ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services", “app”, “zip-lock app”), such as when you:
Install our Shopify application (ZIP Lock), or any other application of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@plugdigital.io.
Information We Collect
Merchant Data:
Shop admin domain (e.g., admin.shopify.com/store/name-of-store)
Shop’s Shopify ID
Shop address
Shop timezone
Shop currency
Shop creation date
Shop customer-facing email
Shop email
Shop domain
Whether or not the shop has a storefront
Shop name
Shopify plan level
Shop owner’s username
Merchant Customer Data:
For each blocked checkout:
Cart line items
Shipping country
Shipping State/province
Shipping ZIP/postal code
Checkout token
Date
The app does not use or store any personally identifiable customer information from checkouts or customer orders.
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our app and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
How We Use Your Information
We may use the information we collect from you for the following purposes:
To provide and maintain our app
To improve and personalize your experience
To communicate with you and respond to your inquiries
To process transactions and fulfill orders
To send you important information regarding the app, such as updates and changes to our terms, conditions, and policies
To comply with legal obligations and enforce our policies
Data Storage & Data Security
The data collected by us is stored on secure servers with highly restricted access. While we strive to use commercially acceptable means to protect your personal data, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is advised to review this document periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Questions and Contact Information
If you would like to request, access, or delete any personal information we have about you or need more information about this Privacy Policy, please contact us at privacy@plugdigital.io.