Pre-Power on Checks
Connections: Verify all screws and electrical connections are secure.
Wiring: Ensure proper connection of all phase wires and data cables.
Voltage Verification: Before activating the EVSE's protection device, measure the voltage on the applied MCB in the consumer unit.
The voltage between the phases should be within 20% of 208V/240V
Power on and Startup
Power on Switch on the power to the circuit where the EVSE is installed.
EVSE Startup: The EVSE will initiate and the LED will illuminate white.
EVSE Ready: Wait for 1 ~2 minute(s) until the LED indicator turns green.
Network Connectivity (optional): Check if the EVSE is connected to the network (See below).
Network Connection Methods
There are three methods for network connectivity:
Cellular: Set up SIM Card and ensure it is enabled.
Ethernet: Ensure ethernet cabling is connected to a network with active internet connectivity.
Wi-Fi: There are two options for ensuring Wi-Fi network connection
Option 1 - Plugzio Support Assistance: Contact Plugzio Technical Support to schedule an installation call. During the session, our team will guide you through the device configuration process, connect your charger to your network, and ensure the latest firmware is installed for hotspot compatibility.
Option 2 - Self Service Setup: If you prefer to configure the devices and network yourself, please refer to the section below for step by step guidance on connecting your Artemis device(s) to WiFi. All newly shipped devices come with the latest firmware pre-installed.
Wi-Fi Connectivity (Self Service Setup)
1. Connecting Artemis:
Power on device – LED is white while it is booting up.
Wait until device finishes booting and is in standby – i.e. Blinking green or red every 4s
Hotspot your phone with the following credentials:
SSID/Network Name: Plugzio
Password: WelcomePlugzio
Wait for Artemis to connect to your phone and come online. This is indicated by the connectivity icons on the top right of the screen.
WiFi will change from to:
Cloud icon will change from to:
2. Adding a Network Through the Management Dashboard
Log into your management dashboard: http://manage.plugz.io/.
Create an account and register your device if it is not already registered.
Once the device is connected, navigate to the "Device Management" page via the left navigation menu.
On the "Device Management" page, click the "Network Configuration" button at the top of the page.
Once on the "Network Configuration" page, find the device you would like to connect to and click the "arrow" button to expand the tile.
If the device is connected, you should see network information as well as the option to "Add Network" and "Clear Networks."
Select the "Add Network" option and fill in your WiFi network details Once the network is added to the device, you should see the new network under the list of "Stored Networks."
Reboot the Artemis device and you can turn off your phone’s hotspot.
The Artemis device will automatically connect to the newly added network.
3. Adding Networks to Multiple Devices via Management Dashboard*
Note: You can also add a WiFi network to multiple online devices at once. This is useful when you want to connect all your devices to a single network.
To do this:
Make sure all the devices you want to add a network to are online.
on the "Network Configuration" page, click on “Configure Multiple WiFi Devices.” From there, click on the “Action” section, choose “Add Network,” and then press “Next.”
Choose the respective device to which you want to add a WiFi network. You can also select all of your devices if you want to add the network to all. Once you have selected the device(s), click on “Next,” and review the message to ensure you want to proceed, then press “Confirm.”
Once the networks are added, reboot the device and the device will automatically start scanning for and connecting to the stored networks upon boot up.