Someone's items are inside my unit
If someone has left their items inside your unit, please do the following:
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Continue to use your personal storage locker as normal. Whoever has left these items should have collected them before their booking expired.
If someone has left their bicycle inside an Outdoor Locker, please do the following:
Send us an email at hello@pocket.storage and we'll set you up with a new unit.
You can also ring the emergency helpline number found inside the Pocket website under "Contact Us".
Only one member at a time is booked into a unit, which means whoever has left their items will not be able to access your locker. If you are ever returning from some time away and think you will not make back it before your booking expires, please email us at hello@pocket.storage and we will assist.