The Best Fit feature was designed to make it easy for you to find the best time to schedule a job for a new or existing customer.
One way to use the Best Fit feature is when adding a new job for an existing customer. Go to a customer's account->go to Quick Add Job->then hit the blue Find Best Fit button.
This is useful when adding re-services or new jobs when you want to know when the best time would be to schedule the customer. The system uses Google Maps to find the best times to schedule this customer in relation to already-scheduled customers.
As you can see in the screen shot, it is going to give you suggestions for all available technicians by default. If you want to filter for or exclude certain techs, use the dropdown above the Find Best Fit button. Once you're ready, hit the blue button.
Once you hit "Find Best Fit", Pocomos will begin to scan all of your routes and return up to 7 of the best options for that job for that customer. It optimizes for the least amount of drive time.
Under settings->configuration->scheduling, you will find the Best Fit slider that will let you configure how far in advance the system looks to look for a best fit.
In addition to seeing the best fit for new jobs for existing customers, you can find the best fit anytime you are rescheduling a job:
You can also find the best fit for brand new customers. You will see this on step 2 of customer creation: