The device tracking feature is designed to make it easy for you to keep track of traps, bait stations, or other devices you use on your customers' properties.
Each customer will have a Device Tracking section on the customer navigation near the top:
When you click into that section, you will be able to see an aerial view of the customer's property. If a technician has set up devices for that property, you will be able to see pins that represent each device. You can click on the pin to see more information.
When you scroll down from the map, you can see sections for adding areas and devices.
Before we get too far into it, you will want to set up your Device Questions and Device Types.
Device Tracking Setup
You will want to start with Device Questions:
You can tie Device Questions with Device Types. The Device Questions are questions you want your technicians to answer when they are inspecting a particular Device Type on a customer's property.
After you have set up your Device Questions, you will want to set up your Device Types:
When adding or editing a Device Type, you will be able to pick which questions are available for that particular Device Type:
Now that you have your Device Questions and Device Types set up, you can now set up Devices on a customer's property. You can either do that from a customer's account like shown above or you can do it on the job:
Once you have inspected the devices on the property, you will be able to see the inspection details on the invoice. First, you will want to enable the Inspection Details section under the invoice settings if it's not already turned on:
It will then look something like this on the invoice sent to the customer when the job is completed:
This module may not apply to everyone, so we have made it an option that can be turned on and off. If you do not see any of these features, reach out to your Pocomos representative to have him or her turn it on for you.