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Exporting your audience/customer list

Learn how to export your customer data from Podia.

Rodrigo avatar
Written by Rodrigo
Updated this week

At some point, you may want to download a list of all the email addresses you have in your Podia account.

You can export your entire audience, individual customer lists for each one of your products, or even just people subscribed for emails.

Here's how to export an audience/customer list from Podia.

Exporting your entire Audience

  1. Click on Audience in the sidebar menu.

  2. Click on the Select All checkbox located next to the number of people displayed.

  3. Click on the Actions menu and select "Export...".

  4. Review the request and click on Export people. We'll send you an email with a .csv file containing all of your audience once it's ready.

Exporting specific audience accounts

You can also export just specific people in your audience. Here's how to do it:

  1. Click on Audience in the sidebar menu.

  2. Check the boxes next to the audience members you'd like to export.


    If you want, you can combine filters and segments to export just a specific portion of your audience - such as only people subscribed to emails.

    To do that, click on the filter menu to apply a filter, select which filter you'd like to apply, and "Select all" from this result.

  3. Click on the Actions menu and select "Export...".

  4. Review the request and click on Export people. We'll send you an email with a .csv file containing all of your audience once it's ready.

Exporting individual customer lists

You can easily export

In order to export individual customer lists, click on Products in the sidebar menu.

Then, head over to the product you want to export your customer list from, click on "..." and choose "Export customers".

Exporting waitlists

In order to export subscribers from a waitlist, click on Products in the sidebar menu.

Head over to the product you want to export your waitlist subscribers from, click on the "..." button, and choose "Export subscribers".


FAQ

Will my audience export download links remain active if I delete my Podia account?

No, these links will no longer continue to work after deleting your account. Make sure to download any audience CSV export files that you've requested beforehand.

What type of information is contained in the Audience export?

The audience export contains the following information:

  • Product sign-up date

  • Name

  • Email

  • Address (Country, Region, City, Street)

  • Start date

  • Subscription status

At this time, the export does not contain a column that lists out the tags associated with the customer.


Still need help?

If you have any questions, send an email to hello@podia.com or click the purple help icon to send us a message 😄

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