Manage and coordinate with your team remotely with our Mobile App.
Manage your business on the go — stay connected, responsive, and in control wherever you are.
Download the App - Google Play | App Store
What is the MioCommerce Mobile App?
The MioCommerce Mobile App allows you to manage key parts of your business directly from your phone.
It’s designed for service business owners and field teams who need real-time access to schedules, bookings, customers, and payments — without being tied to a desktop.
With the mobile app, you can stay on top of your operations even when you’re out in the field.
Easiest way to manage your service provider in real-time from anywhere anytime
Save time & do more with immediate mobile access to all bookings & updates with a simple touch
Manage your team remotely with mobile alerts & notifications, check-in/check-out
Better customer experience by your Service Provider with access to the pre-set information via attachments & notes
Here is a feature tour of our mobile app -
As an Operator / Administrator, you can:
Communicate with your team and customers using the MultiChannel Inbox
NEW! Charge your customer for a booking
NEW! Ask your customer for a new payment method securely
NEW! Ask your customer for a tip securely
View all booking details
Navigate to the client’s location using built-in map features
Contact customers
Edit your personal settings
NEW! Upload and attach pictures & Videos to a booking
As a Service Provider, you can:
Communicate with operators and administrators through TeamChat
NEW! Charge the customer for a booking (when permission is granted by admin)
NEW! Ask the customer for a new payment method securely (when permission is granted by admin)
NEW! Ask the customer for a tip securely (when permission is granted by admin)
View all booking details assigned to you
Navigate to the client’s location using map features
Contact the customer (when permission is granted by admin)
Inform the team if you are on the way or running late
Check in and check out at the job location (make sure you allow MioCommerce to access your phone's Location Services as soon as you install the app)
Edit personal settings
NEW! Upload and attach pictures & Videos to a booking
Let's look at each feature in detail -
MultiChannel Inbox - You can communicate with your team through all your connected Channels
TeamChat - You and your Service Providers can communicate directly
NEW! Payments - You can can charge a customer for a booking while on the go, with their payment information already on file, through MioPay (with Stripe). You can allow your Service Providers to do the same, by turning on their Access Rights.
NEW! Payment Methods - You can ask your customer for an updated payment method, by presenting them with a QR Code they can scan and provide their Credit Card information privately and securely, through MioPay (with Stripe). You can allow your Service Providers to do the same, by turning on their Access Rights.
NEW! Tips - You can ask your customer for a tips, by presenting them with a QR Code they can scan and enter an amount. The tips is charged securely, through MioPay (with Stripe).
Bookings - You can view all the bookings assigned to all your service providers in a single view
Booking Detail Screen - You can view the details related to a specific booking like Customer name, Id, Booking date & time, Service type (Home cleaning, lawn mowing, auto repair, type change, dog walking, etc), location, name of the service provider the booking is assigned to, booking attachments, notes, etc.
Assignments - Your service provider can view all the bookings that are only assigned to them under Assignments
Assignment Detail Screen - The complete information related to each assignment is displayed on this screen like customer name, assignment time & date, location
On Way & Running Late - Your service provider can send you a notification by 1-click if they are on the way or running late. You can keep your customer informed & give them a delightful service experience.
Check-in & Check-out - Your service provider can keep you informed when they check-in/check-out from the customer location.
Note - If you would like to view the location of checkin/checkout, It's the SMB's (the admin) responsibility to make sure that your team allows MioCommerce to access their phone's Location Services as soon as they install the app.Maps - You can optimize the travel time with the map option. The default mobile map will open up like google maps, etc.
Customer Information - All the customer information will be available for easy access.
Contact Customer - You can enable or disable the option for your service provider to call or text the customer.
More - You have the various option to view assignments, bookings, edit personal settings, app settings, etc
Personal Settings - You can view all your information under personal settings like name, address, mobile no, etc
Upload a Picture & Video - You can upload a picture/Video and attach it to booking
Download the App - Google Play | App Store
Manage and coordinate with your team remotely with our Mobile App
Other helpful resource -