MioCommerce gives you both options — you can charge customers manually or automate payments, depending on how you prefer to run your business.
Option 1: Charge Customers Manually
If you prefer full manual control, you can request or process payment for each booking yourself.
To charge a customer manually:
Go to Bookings
Select the booking you want to charge
Under Actions, click Charge Customer
This option is ideal if:
You want to review each booking before charging
Booking timings to charge vary case by case
You don’t want payments to run automatically
Option 2: Automatically Charge Customers Using Payment Automation
If you’d like to save time and reduce manual work, you can enable Payment Automation powered by MioAssistant.
With Payment Automation:
Customers are charged automatically based on your rules
You choose when payments happen, such as:
Before the booking starts
After the booking ends
After you mark the booking complete
MioAssistant uses the customer’s Primary Credit or Debit Card on file to collect any outstanding balance
Requirements for Payment Automation
MioPay (Stripe) must be enabled
Each customer must have a Primary Card on file
How to Turn On Payment Automation
To enable Payment Automation in MioCommerce:
From the main left-hand menu, go to Settings
Select Automations
Click Payments
Click Set up
Choose your preferred payment rules (when and how customers are charged)
Click Save
That’s it — Payment Automation is now active.
How to Review Payment Automation Activity
To monitor automated charges and activity:
Go to the left-hand menu
Scroll to the bottom and click Automations Activity
Here, you can review:
Payments that were processed automatically
Any failed or pending automation events
Overall automation status
