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How to mark the booking balance zero when my customer pays by cash (or when payment is collected outside PodiumIO)?
How to mark the booking balance zero when my customer pays by cash (or when payment is collected outside PodiumIO)?

Mark booking as charged to show zero balance owed after the customer paid in cash, cheque etc

Eric Plamondon avatar
Written by Eric Plamondon
Updated over a week ago

There are times when you would have collected the payment outside of PodiumIO. For example, with cash, cheque, etc. You need the booking to show zero balance owed because your customer paid.

For this, please follow the below steps -

Step 1. Go to "Bookings" on the left menu and select the booking which you would like to mark as charged. Click on "Charge Customer".

Step 2. Select the payment method from the displayed options.

Step 3. Enter the amount you would like to mark as charged and click on "Yes, record the payment". Once done, the booking will not show any due payment.

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