This guide helps you verify that the Polar Pixel is properly installed and firing on a headless (non-Shopify theme) website.
Open your website in a browser.
Launch the Developer Tools (right-click → Inspect).
Go to the Network tab. If you don’t see it, look for the “>>” arrows on the toolbar to expand more options.
In the filter field, type
/pixel, then refresh the page.In the Name column of the network log, find an entry labeled Pixel.
With that entry selected, switch to the Payload tab.
Navigate around your site (click links, visit different pages) and watch whether the Pixel fires.
Advanced Troubleshooting of the Pixel Installation
Is there still no activity firing under the Payload tab, check the Header tab for the Request URL. This will display the integrated Pixel. In the example below, Polar does not appear in the Request URL, meaning the Polar Pixel is not installed on this site.
Update the SDK with the Shopify URL. Otherwise, you will see an error in the Payload message: some-id, like in the screenshot below. This indicates that the SDK documentation has not been properly installed.
For additional information on how to install the Polar Pixel on a headless store, please visit View the Polar Pixel SDK documentation.