Skip to main content

How to Redeem/Forfeit a Deposit

Redeeming/Forfeiting a Deposit

Tom Palframan avatar
Written by Tom Palframan
Updated over 6 years ago

Daily Sales Screen

To redeem a deposit on the “Daily Sales” screen you will have to put the deposit value in to “Deposit Redeemed” and click Save. When you’ve done that it will automatically process to the Deposits screen where you can redeem to applicable booking.

Expenses Screen

For the Expenses screen it’s the same process as the Daily Sales screen. Once you have assigned your figures to the right tab you will need to Save the screen to let it process to the Deposits Tab. You can find the “Save” button at the top right of the screen.

Deposit Screen

In the redeemed column you can see that the figure is red because you haven’t allocated it to the booking yet. You will need to find the event and input the values redeemed and press save.

You can see by the screenshot that I have allocated the figure to the correct booking allowing me to continue going through the day on Polaris Data. When you redeem a deposit, you will be able to see on the next day the deposit will not show on the Deposit Screen.

If you wish to REFUND a deposit, follow the steps above, using the “REDEEMED” section.

For a forfeited deposit the steps are the same – the only difference being that when forfeiting, it DOESN’T affect your banking for the day as the customer is forfeiting.

Did this answer your question?