Skip to main content
All CollectionsHelp for DriversGetting paid
Problems with payouts to your bank account
Problems with payouts to your bank account
Updated over a week ago

The most common reason for not receiving payouts to a bank account is because the bank details were entered incorrectly, so we always recommend double-checking those first.

If your bank account details are incorrect:

  • Create a new payout method, enter your correct bank account details, and double-check them carefully.

  • Mark this new bank account as your “default” in Poparide.

  • Delete the old, incorrect bank account to avoid future issues.

Other reasons bank account payouts might be blocked

You've reached $2,000 in payouts

Once your total payouts exceed $2,000, our payment provider, Stripe, requires additional verification to continue sending payments. This is a security measure to prevent fraud and money laundering. You can complete the Stripe verification process through Poparide by going to your Account > Payout settings and following the instructions.

Stripe needs to verify your account

Our third-party provider, Stripe, might flag your bank account for security reasons or to prevent fraud. Additional verification may be required to unblock your account.

You can complete the Stripe verification process through Poparide by going to your Account > Payout settings and following the instructions.

If you continue to have issues, please contact us for further assistance.

Did this answer your question?