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View All Common Questions
Find answers to all of the most common questions!
7 articles
How do I Place a Popchew order?To place an order - visit us in-store, online (app.popchew.com/order) or on your favorite delivery app!
Where are you located / Where do I pick up my order?How to find us, what to look for, and how to reach out if you're having trouble.
What are your store hours?We're open 7 days per week for lunch, dinner, and late night!
How do I check the status of an order?Where and how to check the status of an order & track your delivery person.
How do I modify an order I placed?Unfortunately - once an order has been submitted it cannot be modified. Need help, start a chat or give us a call and we'll help sort you out.
I have an issue with my orderDid we forget an item or miss an order note - don't fret, start a chat with us and we'll make it up to you!
How do I request a refund?Shoot our team an note and we'll get you sorted out.