Poppet Protect is a comprehensive support service for caregivers and families, included as part of every booking made using the Poppet app.

We review and verify the enhanced DBS record, UK right to work eligibility,
and online social media presence of every caregiver offering sessions with Poppet.

We encourage parents to leave a rating and review for their caregiver after each session. Reviews are checked by the Poppet team and can be found on a caregiver's public profile.

Caregivers and families can access our safety and support chat via the Poppet app 24 hours a day, 7 days a week. Here you can to get help with cancellations, refunds, as well as ask questions and raise concerns.

Poppet Protect provides caregivers with insurance underwritten by Morton Michel, the UK's leading childcare insurer. Your policy covers public liability, professional indemnity and legal expenses of up to £5m.