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Do's and Don'ts: Best Practices for a Smooth and Secure Sharing Experience on Poppins!

Updated over 3 months ago

✅ Do’s

Be respectful and polite: every exchange relies on trust. A smile (even a virtual one!) or a kind word benefits the entire community.

Communicate clearly and honestly: discuss your expectations and needs to avoid misunderstandings. A good conversation makes everything easier!

Share your tips: Include a small guide or usage recommendations before each loan or rental. A helpful tip can transform an experience!

Be punctual: Respecting agreed times is key! If you’re delayed, notify the other party promptly.

Take care of the items: whether it’s borrowed or lent, treat it as if it were your own.

Check the condition of items: a quick inspection before use can prevent many issues. If you notice a problem, report it immediately through the app.

Leave constructive feedback: share your impressions after each exchange. Your feedback helps build trust and improve experiences for everyone.

Promote sharing in your neighborhood: spread the word to your neighbors, friends, and local businesses! An active community is full of opportunities.

Always use Poppins as an intermediary: conducting exchanges through the platform ensures the security of your transactions and maintains transparency.

🚫 Don'ts

Never use offensive, disrespectful, or discriminatory language: at Poppins, sharing is rooted in kindness! Any form of discrimination or aggressive behavior is strictly prohibited and may result in account suspension.

Don’t disrespect other members: stay courteous, even in disagreements. Open and kind communication is essential.

Don’t delay returning an item without notice: adhere to agreed deadlines or send a quick message to explain your delay. Communication is everything!

Don’t neglect an item’s condition: use it carefully and follow usage instructions.

Don’t leave an item unattended: you’re responsible for the item throughout the exchange. Treat it like a true sharing professional.

Don’t bypass the platform: avoid conducting exchanges or payments outside of Poppins. Doing so could compromise your safety and void the app’s guarantees.

Never offer items in poor condition or that are unsafe: ensure your items are functional, clean, and ready for safe use.

Don’t demand an early return without prior agreement: If you need to retrieve an item sooner, contact the person politely and patiently.

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