Three things that make Poppy work well from the start.
1. Pick the right AI model for the job
Models differ in how much content they can read and what they are good at. A small, fast model such as GPT-5.4 Mini suits quick questions. For a long document or many connected sources, choose a model built for large inputs.
Don't connect everything to one chat. Each model has a limit on how much it can read at once. If you see the Yikes! Info Overload message, there is too much content connected to that chat. Disconnect some sources or shorten them and try again.
For which model to use when, see the AI Models Guide.
2. Build the board, not the chat
A chat only knows what is connected to it on the board. When a chat gives you something worth keeping:
Copy the script, SOP or framework.
Press T to add a text box and paste it in.
Connect the text box to any chat that should use it.
New chats can then use your best work, you are never stuck in one long conversation, and you can mix and match sources per project. Start a new conversation for each new idea or script.
For how this works, see How Poppy's Memory Actually Works.
3. Talk to the chat instead of writing the perfect prompt
Click the microphone in the chat box and speak. Your wording, tone and style come through in the prompt. By default Poppy sends what you say as soon as you stop. If there is already text in the box, your speech is added to it instead. You can change this in the chat settings under Auto Send After Recording.
Keep your sources clean
If a chat gives odd answers, check what is connected to it. Conflicting or irrelevant sources are the most common cause. Disconnect anything that doesn't belong.
Next steps
Choose a model for the task, not just the most powerful one.
Try voice instead of typing your prompt.
Create a focused chat for each project.
Move good outputs into text boxes so other chats can use them.
Need more help?
Watch this walkthrough of creating your first board.
Your onboarding call
Booked an onboarding call? A bar at the very top of Poppy counts down to it ("Starts in…"). When the call begins, the bar changes to Live Now.
A Join button appears on the bar from 5 minutes before the call until 15 minutes after it starts. The bar disappears on its own after the call.
Need to book or find your call? Use this link: https://getpoppy.ai/group-onboarding