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My survey submission was rejected, screened out, or disqualified, what can I do?

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Written by Poggy from Populix
Updated over 2 months ago

Every submission you provide in a survey goes through automated system checks and review by survey provider. Here are some reasons why your submission might not be approved:

Screened Out

Your submission didn't pass the required criteria that the survey provider is looking for. For example, if you work in healthcare but the survey is for finance professionals, you will be screened out.

Rejected

Your submission didn't pass the survey provider's quality standard due to low answer quality. Please note that continuous rejection may result in account suspension.

Auto-disqualified

Your submission didn’t pass automated system checks. Common reasons include completing the survey too quickly, being inactive for too long, the survey already closed, or having browser cookies disabled.


What Can I Do?

Due to the need for perfect matching, rejections, screen outs, and disqualifications are common to occur. We understand that it can be frustrating, but we are continuously updating our platform with surveys that may be a better match for your criteria.

Please don't get discouraged and continue to check back for new survey opportunities.

To ensure your submission have high approvals, you can:

  • Provide genuine and consistent answers.

  • Read each questions carefully.

  • Don't rush through surveys by providing random answers.

  • Answer attention check question correctly i.e. simple question such as what is 2+2 to verify if your are paying attention.

  • Avoid leaving incomplete surveys as some don't allow pauses or retakes.

  • Avoid being idle for too long.

  • Enable browser cookies.

  • Use up-to-date device and browser version.

  • Use a reliable internet connection.

  • Avoid using VPN, proxies, or automation tools.

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