If something goes wrong, we don't want to sweep the issue under the pigpen. Since we started our business 60+ years ago, we've succeeded by always attacking the issue snout first.
If our snack doesn't meet your expectations, we promise to make it right. Here's what we need from you:
✅ The specific brand and flavor of the snack
Southern Recipe, Small Batch, Pepe's, Lee's, or something else entirely?
✅ A description of the issue
Please help us understand the problem and where we didn't meet your expectations.
✅ A clear photo of the "best buy" date and code information from the bag(s)
Those weird codes on the bag tell us where and when the snack was produced. We even know the specific fryer that was used. Pretty cool, right?
✅ The location where you purchased the product [Optional]
Didn't buy your snack from PorkRinds.com? That's okay. We'll still help you out and make you whole.
Next step
Once you've gathered this information, please email it to oink@porkrinds.com or simply start a new chat using the button on the bottom-right-hand corner of our website.
Have any other questions? 🤔
Oink at us via chat or email.