Table of Contents
1. Introduction
GokiAirs offers a convenient solution for managing your devices remotely by enabling internet connectivity for your locks. By utilizing GokiAirs, you gain access to additional features that enhance your property management capabilities. For more detailed information on the functionalities and benefits of GokiAirs, please take a look at the documentation provided here.
Before you start:
Download the Spaces App
Make sure you have Bluetooth and Location enabled while connecting the device.
Warning:
If you have a firewall in your network, it is crucial to ensure that it does not block the connection to plug.goki.travel:2999 or its alias, saas-gateways-socket.goki.travel:2999. Blocking this connection can result in a timeout error, preventing successful communication with the Goki system.
2. Steps to connect the GokiAir G2 (Wi-Fi)
GokiAir G2
Model: G2
Dimensions: 70mm x 70mm x 26mm
Network: WiFi 2.4G
IEEE Standard: 802.11 b/g/n
Power Interface: Type C - USB
Power Input: DC 5V / 500mA
Open the Spaces App
Plug in the gateway and power it on, while the light flashes alternately in red and blue
Go to Settings (left-side menu) > select GokiAir > click the “+” button or tap Add Devices from the menu (Connect GokiAir Wi-Fi)
Select your GokiAir device from the list (The device has a default name which you can change to whatever suits you)
Connect the GokiAir to Wi-Fi (Choose Wi-Fi from the list or add it manually if it is not listed).
Enter the password
Your GokiAir is Ready!
3. Steps to connect the GokiAir G3P (Ethernet)
Open the Spaces App
Plug in the gateway and power it on either via Ethernet or USB-C cable, while the light flashes alternately in red and blue
Go to Settings (left-side menu) > select GokiAir > click the “+” button or tap Add Devices from the menu (Connect GokiAir Ethernet).
Select your device from the list (The device has a default name which you can change to whatever suits you).
Your GokiAir is Ready!
4. Additional notes:
GokiAir G2 - user should disconnect and reconnect the power and it will be ready for setup for a minute.
If the Wi-Fi doesn’t show up, it could be one of the following reasons:
The Wi-Fi is hidden (SSID is not broadcasting), but can still connect by entering the name manually
The Wi-Fi is not reachable for the GokiAir (Is it too far?)
The Wi-Fi frequency bands are not supported by the GokiAir, (for example, 5G networks are not supported by the GokiAir, but 2.4G frequency is OK)
Once the GokiAir is connected and ready, it will detect nearby Goki devices.
Connected devices show online status and they will be listed once you click on the GokiAir name.
All nearby locks should be detected in a minute automatically.
You won't see the Lock's list until you use the GokiAir for the particular Lock. After doing any action via GokiAir, you'll get the list of those Locks.
Unlocking the lock or just entering a PIN may cause it to be detected faster, as the lock will send logs.
GokiAir PoE - the PoE one will definitely be able to get powered up by the Ethernet cable only. It should allow internet access alongside the power and this is how other properties have set it up. Your Ethernet outlet might require a hub to add power to the network but if you have security cameras, usually you already have a CAT5 PoE running for these. It would be best to check this with your IT/ internet provider to make sure the Ethernet port can provide both data & power.
To know the Gokiair Model if G2 or G3 (poE), the easiest way is to you can check the back of the Gokiair Device; all the info is printed there.