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Event Registration: How to Create Custom Email for Invoices
Event Registration: How to Create Custom Email for Invoices
Scott Smith avatar
Written by Scott Smith
Updated over a week ago

For event registrations, registrants will receive an email that contains a link to their invoice. The email can contain information like the the name of the event, amount paid, name of the registrant, organization name, etc. To edit the email notification, ensure that you have the Event Registration Admin role in Portalbuzz, then follow the steps below:

A. If there is only one event

  1. Click the Email icon on the navigation menu on the left.

2. Click the red Administration icon and select Notifications. A new page will appear.


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3. Click the dropdown button in Notification type and select Event registration receipt.

4. The subject and content will be automatically populated. You can edit or personalize the subject and content, but make sure not to delete the default variables in the subject or content box (especially the {{InvoiceUrl}} variable). This is how information is pulled in.

5. Click Save to update the changes.
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B. If there are several events

  1. Click the Admin button on the navigation menu on the left.

2. Under General Administration heading, locate Event registrations.

3. On the Events page, look for the name of the event. Click the three dots icon and select 'Notifications (system)'.

Note: System means it is pre-populated with the system notification. Custom means it was already customized and edited.

4. The subject and content will be automatically populated. You can edit or personalize the subject and content, but make sure not to delete the default variables in the subject or content box (especially the {{InvoiceUrl}} variable). This is how information is pulled in.

5. You can also include other information by selecting from the Variables dropdown tab.
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6. Click Save to update the changes.

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