Here's how to initiate attendee refunds:
Log in to your Posh account in your browser.
Go to your Event Details page.
Click the Attendee icon.
Find the attendee you need to refund.
Click the "i" icon next to their name.
Click the Order Number to open the order details.
Select the appropriate refund method (e.g., full refund, partial refund, or re-list).
Or, you can use the Recent Orders tab:
Log in to your Posh account.
Go to the Recent Orders page.
Find the order you need to refund.
Process the refund by following the steps above.