Skip to main content

How to Transfer Tickets

Updated this week

Sending tickets to your bestie(s) is now super easy! You can do this quickly and securely within the Posh app.

Transferring Tickets ⏩

  1. Open the Posh app and go to your order.

  2. Tap the Transfer Tickets button.

  3. Select the tickets you want to send.

  4. Enter the recipient's phone number. (If they aren't a Posh user yet, they'll get an invite to join)

  5. Review and confirm the transfer.
    ​
    πŸ’₯ Important: Transferred tickets are non-refundable.
    ​

Receiving Tickets πŸ“©

  1. You'll get a notification or email from Posh.

  2. Open the Posh app (if you don't have it, you'll be prompted to download it).

  3. Accept the ticket transfer.

  4. That's it! Your new tickets will be waiting for you in the app.

FAQs πŸ€”

Can I transfer tickets on the website?

Nope, this feature is only available in the app. But don't worry, the website will guide you to download the app!
​

What if my friend doesn't have a Posh account?

Then are they really your friend? That's no problem! Just enter their phone number and they'll receive an invitation to join Posh before accepting the ticket.
​

Will this feature apply to every ticket type?

No, organizers will have the option to enable or disable ticket transfers for each ticket type.
​

What happens to my original order?

Your original order will still be there, but the transferred tickets will be removed from it. A brand new order will be created for the recipient.
​

What if my ticket required me to input answers to custom questions?

The recipient will answer any checkout questions associated with the ticket type before accepting the transfer.

Can I transfer tickets that require approval?

Not at this time, but we're working on it!

What if I change my mind on transferring my tickets?

You have up until the recipient accepts the ticket to cancel your ticket transfer.

Did this answer your question?