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How to edit your Shopify order confirmation email

With Order Editing live on your store, make sure customers are aware that they can edit their orders after making a purchase.

Editing your default Shopify order confirmation email

To do this, access your order confirmation email template by navigating to Shopify Settings > Notifications > Customer notifications > Order confirmation and click on Edit code to open the email template editor.

Here's a visual guide on how to do this:

Change Button Text

Inside the email template editor, locate the order button that typically says:

  • "View your order"

  • "View order status"

💡 Tip: Use Ctrl+F on Windows, or Cmd+F on MacOS, to search for View your order to find it quickly.

After successfully locating a 'View your order' button, replace the button text with Edit your order. This signals to customers that they can make changes, not just look at their order.

Repeat this until all 'View your order' button text have been updated.
​(There should be 3 such buttons when using Shopify's default order confirmation email template)

Add Order Editing Note

Navigate to the Setup page in your Order Editing dashboard and copy the HTML code excerpt below:

Inside the Shopify order confirmation email template editor from before, locate the email body - typically {{ email_body }} - and paste the HTML code excerpt directly beneath it:

After adding the HTML code in the email template editor, be sure to update the order editing window to match your settings here.

Once that's all done, click save to apply your changes and you can review if you've done this correctly through the email preview:

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