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PS1 - Install Guide

Information for individuals who need help installing their Poursteady 3 cup or 5 cup machine.

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Written by Poursteady Support
Updated over 5 months ago

Prerequisites:

  • New Poursteady machine (3-cup 5-cup)

  • Boiler

  • Box cutter or scissors

  • Number 2 Phillips screwdriver

  • Internet-connected device

  • Access to my.poursteady.com


Main Process:

1. Unbox the Poursteady Machine

  • Use a box cutter or scissors to carefully cut open the packaging. Avoid cutting too deep to prevent damaging the unit.

  • Lift the machine out by holding the bottom of the box. Use two people if needed.

  • Retain all packaging in case the machine needs to be shipped later.

2. Identify and Unpack the Accessories

  • Locate the goodie bag. It should contain:

    • Tubing (insulated, drain elbow, purge)

    • Power supply

    • Wi-Fi dongle

    • Boiler communication wire

    • Tube brush

    • Printed manual

3. Open the Smart Side Panel

  • With the Barista side facing you, use a number 2 screwdriver to remove the top cap and side panel.

  • Remove all screws carefully. Hold the sheet metal while removing the final screw to avoid slipping.

  • Store the panel safely to avoid scratches.

4. Connect Tubing to the Poursteady

  • Insulated tubing: Feed it through the bar and connect to the machine’s designated inlet.

  • Drain elbow tubing: Connect to the base drain to handle excess liquid.

  • Purge tubing: Feed to an appropriate drain to handle system flush water.

    • Ensure no kinks, loops, or dips in tubing to avoid air bubbles and flow restrictions.

    • Trim tubing length if needed, but only trim the Poursteady end, not the boiler fitting end.

5. Check SD Card Installation

  • Locate the SD card slot on the internal board.

  • Gently press the card. If it clicks out, reinsert until flush. If already flush, no action needed.

6. Configure the Boiler (Marco Boilers)

  • Hold Power + Eco buttons to enter settings.

  • Ensure the following settings:

    • Set Temp: 96°C

    • Time Dispense, Pause, Pause Time: All set to 0

  • Use Power to navigate and Eco to change values.

  • Press Power repeatedly to cycle through and exit to save.

7. Connect Tubes to Boiler

  • Attach drain and purge tubes to appropriate drains (comply with local FDA codes).

  • Attach flow tube to the boiler outlet.

    • Avoid loops/dips to prevent air bubbles.

    • Tubes may be cut to fit bar layout.

8. Inspect All Tubing

  • Verify:

    • No kinks, loops, or compression in any tubing

    • Tubes are secure and free from sharp bends

    • Massage any rigid tubing that holds a bent shape

9. Install Power Supply and Communication Cable

  • Place the power supply away from heat sources (e.g., not above boiler).

  • Connect the small 2-pronged black communication wire to the Poursteady board.

  • Connect the clip-end to the boiler communication port.

10. Power On the Poursteady

  • Plug in the power supply. There is no on/off switch.

  • Watch for indicator lights:

    • Main board light

    • Technosoft board light

    • BeagleBone Black boot light

  • Wait 2–5 minutes for booting and homing sequence.

    • Nozzle will move back, forward, then side-to-side.

11. Run a Test Pour

  • Insert a filter into a Kalita or other suitable dripper.

  • Press the Pour button.

    • First pour will push air through lines (normal).

    • Pre-programmed rinse cycle will run.

  • Observe a smooth water stream and nozzle movement.

12. Reinstall the Smart Side Panel

  • Align the name plate and caution stickers toward the user.

  • Slide the panel back onto tracks.

  • Do not pinch wires.

  • Insert all screws halfway first, then tighten in a diagonal pattern for a snug fit.

  • Reattach the top cap and its two flat screws last.

13. Set Up Wi-Fi Connection

  • Log into my.poursteady.com on your device.

  • Select your machine by serial number.

    • If the light next to the machine name is gray, it is not connected.

  • Open available Wi-Fi networks and find PO-PS-[serial#].

  • Connect. A portal will appear (wait or refresh if needed).

  • Choose your Wi-Fi SSID and enter your Wi-Fi password (not my.poursteady.com password).

  • Wait for confirmation page and Poursteady button lights to blink.

    • Green light on dongle confirms connection.


Troubleshooting:

  1. Wi-Fi Portal Doesn’t Load:

    • Wait 5–10 seconds and refresh your browser.

    • Try reconnecting to PO-PS-[serial#] network.

  2. Water Flow Is Weak or Inconsistent:

    • Check for air bubbles or loops in tubing.

    • Ensure tubing is cut properly and fitted without dips.

  3. Boiler Not Responding to Poursteady:

    • Recheck communication cable connections.

    • Confirm boiler settings (temperature and timers) are correctly configured.

  4. Lights Not Turning On:

    • Confirm power supply is plugged in securely.

    • Inspect power cord location—avoid heat or moisture exposure.


Escalation:

  • If issues persist after checking tubing, SD card, Wi-Fi, and connections


Success Confirmation:

  • All indicator lights (main, Technosoft, BeagleBone) are active

  • Machine completes Homing process

  • Wi-Fi status shows green in the my.poursteady.com portal

  • Pour button works and water flows smoothly

  • No visible kinks, dips, or leaks in tubing

  • A successful test pour completes with expected rinse and pour sequence

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