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PS1 - WiFi Setup & Troubleshooting Guide

WiFi setup and troubleshooting for Poursteady PS1 3 cup and 5 cup machines

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Written by Poursteady Support
Updated this week

Prerequisites:

  • Poursteady PS1 machine (3-cup or 5-cup)

  • WiFi dongle (compatible with your firmware version)

  • Internet-connected device (iPad, smartphone, or laptop)

  • Network name (SSID) and password

  • Ensure machine is powered and has completed initial setup


Main Process:

1. Identify Your WiFi Dongle Type

  • Legacy dongle (pre-v2.0): Small form factor; requires firmware upgrade and boot utility card. Contact support@poursteady.com to update.

  • Panda PAU07 dongle: Supports v2.0–2.1.3 but works on newer versions too.

  • New Panda dongle: Required for v2.1.4 and up. Contact support to upgrade if needed.

    • Note: Upgrades can be done over-the-air when the machine is connected.

2. Begin WiFi Setup

  1. Log in to my.poursteady.com and verify your machine's online status light is gray (offline).

  2. On your device (iPad, smartphone, or laptop), open WiFi settings.

  3. Locate and select the network that starts with PO-PS-[serial#] (e.g., PO-PS904).

    • Do not use your Point of Sale (POS) iPad or disconnect it from your POS network temporarily.

    • If prompted to “automatically join,” disable this option to avoid portal issues.

3. Access the Captive Portal

  • Once connected, a captive portal page should open prompting for:

    • SSID (your WiFi network name)

    • Password (for your WiFi, not my.poursteady.com)

  • If the portal doesn't open:

4. Connect to WiFi

  • Select your WiFi network (e.g., P-Net)

  • Enter your WiFi password

  • Press Connect

  • Confirmation indicators:

    • Poursteady button lights will flash

    • The PO-PS-[serial#] network disappears from your device list

    • Dongle lights will turn on (green for Panda, blue for legacy)

    • On my.poursteady.com, the light next to your device will turn green


Troubleshooting:

1. Basic Power Cycle

  • Unplug the Poursteady machine

  • Wait 10–15 seconds

  • Plug it back in

  • Wait 2–3 minutes for the machine to boot and home (nozzle moves forward/back/side)

2. Reset Wireless Settings on Poursteady

  • Disconnect the grey communication wire between the Poursteady and your boiler to prevent water flow

  • Hold the Station 1 button on the Poursteady for 90 seconds until all lights flash

  • Release the button. This resets network configuration

  • Re-attempt WiFi connection using the steps above

3. WiFi Dongle Placement

  • Ensure the dongle is not inside the machine or in a metal enclosure

  • Avoid hot, wet, or steamy areas — never place the dongle on top of the boiler

  • If using both Ethernet and WiFi, disconnect one to avoid interference

4. Connectivity Still Fails

  • Confirm the dongle lights are on and not flickering or dim

  • If the captive portal fails repeatedly, try another device or browser

  • Check with your IT provider to ensure your network firewall is not blocking the Poursteady


Final Test – Confirm Connection:

  1. Check my.poursteady.com:

    • Online indicator turns green

  2. Change a recipe in the web app:

    • Watch for button lights to flash on the Poursteady

    • This confirms successful sync

  3. Reconnect the Marco boiler if it was unplugged for safety during reset


Success Confirmation:

  • Green online light appears in the my.poursteady.com dashboard

  • Poursteady button lights flash after changing a recipe

  • Dongle lights are visibly lit (green or blue depending on model)

  • Device no longer broadcasts its setup WiFi (PO-PS-[serial#])

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