Prerequisites:
Machine must be powered on initially
Access to the smart side panel (No. 2 screwdriver required)
Clean cloth or towel for absorbing residual water
Machine must be stationary and not actively brewing
You must have access to the Marco boiler communication cable
⚠️ Critical Warning:
Always drain and depressurize the Poursteady before any plumbing or internal hardware work. Failure to do so may result in water damage to internal components or electrical shorts.
Main Process:
1. Remove the Smart Side Panel
Use a No. 2 screwdriver to remove:
All 8 side screws
2 top cap screws
Carefully lift off the top cap, then the side panel, and set them aside safely.
2. Disconnect the Boiler Communication Cable
Locate the Marco boiler communication cable on the smart side board.
Gently unplug the cable and move it off to the side.
3. Initiate the Drain & Depressurize Routine
On the Poursteady button panel, press and hold any station button for approximately 60 seconds.
⚠️ If using Station 1, do not hold longer than 90 seconds—doing so may reset the machine’s Wi-Fi settings.
As you hold the button, the water will flow in reverse back into the boiler.
You should not see any water coming from the nozzle during this step.
4. Assist Draining if Needed
If water remains in the line, prime the station once or twice (brief presses) to help flush remaining water.
You may also manually manipulate the tubing (gently) to guide any trapped water toward the drain.
Final Safety Steps Before Servicing:
5. Disconnect Power
Once the lines are drained, unplug the Poursteady from power.
This prevents any active circuit from shorting in case of residual water exposure during your work.
6. Use a Cloth to Protect Electronics
Place a dry cloth or paper towel around tubing or connection points where you're working.
This helps absorb any remaining droplets and prevents damage to the main PCB or wiring.
After Repairs or Relocation:
7. Reconnect and Restore
Reconnect the power cable and Marco boiler communication cable
Reattach the side panel and top cap, securing all screws in place
Plug in and power on the machine
Allow the machine to boot and home (expect 2–3 minutes)
Resume brewing operations as normal
Success Confirmation:
No water leaks or visible drips when reconnected
Machine boots and homes successfully
Brewing functionality resumes without interruption
Escalation:
If water appears during boot-up after reassembly:
Immediately unplug the machine
Reopen the side panel and inspect for leaks or moisture
Initiate a live support session via Intercom, including:
A description of the repair performed
Confirmation that drain and power-off steps were followed
Any visible moisture or leak patterns